岗位描述(节选)
Position Summary
Provide service to internal GEG users as 1st point of contact for all IS&T service requests and enquiries, as well as 1st level support for system issues. Escalate issues which cannot be resolved by SD to 2nd and 3rd level support for further support.
Primary Responsibility
Liaise with, and provide training and support to, end users and staff on computer operation and other issues……
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