Associate, Customer Support(J12769)

• Ensure smooth operations of the day-to-day operations. • Provide Level 2 help desk support; investigate, escalate, and resolve incident received within stipulated SLA. • Communicate specific scenario of issues faced by end users to other teams for issue resolution and continuous improvement. • Provide operational support to customers to ensure objectives are met. • Participate in post proje…… 完整岗位描述与官方投递入口,请登录后在岗位详情页查看。