Customer Support Analyst(J12504)

Ensure smooth operations of the day-to-day operations. Provide Level 2 help desk support; investigate, escalate, and resolve incident received within stipulated SLA. Communicate specific scenario of issues faced by end users to other teams for issue resolution and continuous improvement. Provide operational support to customers to ensure objectives are met. Participate in post project imp…… 完整岗位描述与官方投递入口,请登录后在岗位详情页查看。