岗位描述(节选)
【职位描述】
Responsibilities
To check-in/out guests in an efficient and courteous manner according to the hotel standards procedures
To upsell rooms to maximize revenue and occupancy with guest satisfaction
To answer telephone enquiries promptly and courteously, take guest messages and process them in an efficient manner
To carry out the hotel standard procedures in issuing Room Keys to guests
To handl……
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